It has been a week since you discharged my dad after his 15 day care at the Prestonwood Rehab Center. The purpose of this note is to convey my sincere appreciation of the professional and high quality care and service he received during this period.
The entire staff created a very home-like environment and allowed him the mental comfort that the very best medical care was at his fingertips. The nursing staff was outstanding. Your friendly but specific remarks were very helpful in providing us the comfort that you understood his needs and were executing a healthcare plan that would quickly lead to stabilizing dad’s mental and physical health. The nursing team exceeded my expectations and the quality care provided by the entire team was certainly the difference between Dad staying for a couple of weeks at your facility rather than the expected months of similar care. Please express our family’s appreciation to all the care staff.